Privacy Policy

Effective Date: 01.09.2025
Last Updated: 01.09.2025

Hero Company Corp. (“Hero Company”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you interact with our website (h-e-r-o.co) or our services.By using our site or contacting us, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We only collect information necessary to provide our services and maintain communication, such as:

  • Contact Information: Name, email, phone number, and any details you provide in contact or intake forms.

  • Business Information: Company name, project details, or documents you share with us when inquiring about services.

  • Technical Data: IP address, browser type, device info, and analytics data (e.g. pages visited, time spent).

  • Marketing Preferences: Information you provide when signing up for newsletters or updates.

2. How We Use Your Information
We use collected information to:

  • Respond to inquiries and service requests

  • Communicate with clients, partners, and vendors

  • Improve our website and understand how it is used

  • Send updates or marketing communications (with your consent)

  • Comply with legal or regulatory obligations

3. Sharing Your Information
We do not sell your personal information. We may share information only with:

  • Service Providers: For website hosting, analytics, IT support, or email communications

  • Legal Compliance: If required by law or regulation

  • Business Transactions: In case of a merger, acquisition, or restructuring of Hero Company

4. Cookies and Analytics
We use cookies and similar technologies to:

  • Improve website performance.

  • Understand visitor behavior through analytics.

  • Tailor content and communications.

You may disable cookies in your browser, but some features may not work properly.

5. Confidentiality of Project Information
As a product design and innovation company, we treat all business discussions and project submissions as confidential unless otherwise agreed. This aligns with our IP protection commitments

6. Your Rights
As a Canadian company , we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. You have the right to:

  • Access your personal information.

  • Correct inaccuracies.

  • Withdraw consent for marketing.

  • Request deletion of your information, subject to legal requirements.

To exercise these rights, contact us at info@h-e-r-o.co.

7. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

8. Third-Party Links
Our website may link to external sites. We are not responsible for the content or privacy practices of those sites

9. International Users
If you access our site from outside Canada, your data may be processed and stored in Canada or the United States

10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.

11. Contact Us
For questions about this Privacy Policy, contact:

Hero Company Corp.
K-163 Sterling Road
Toronto, ON M6R 2B2
Email: info@h-e-r-o.co